My Consular at High school is incompetent. Can you help me?

I need questions answered about high-school, college, dual enrollment, skill center, scholarships, and scheduling. However, time and time again, she has proved unhelpful. Either she is incompetent or does not take me seriously as a freshman. I believe its the previous, due to the fact that most adults take me MORE seriously, because I'm so serious about my education and planning for the future.